Most Frequently Asked Questions
- Want help navigating through DNBi? Visit our Customer Learning Centre.
- Why is a satisfied charge still showing on the report?
- I do not agree with my D&B Risk Indicator.
- What is e-Portfolio within the DBAI product?
- Why are some businesses marked for deletion instead of being deleted immediately from e-Portfolio in DBAI?
- What information have you used to calculate my D&B Risk Indicator?
- What information have you used to calculate my Delinquency Score?
- The payment information you have collected on my business is very small in comparison to my turnover. How can this be a fair reflection?
- Why can’t I delete a particular case from my Portfolio in DBAI?
- I have forgotten my DBAI password. What do I have to do?
