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Why did Dun & Bradstreet call me?

It is extremely important to us that the information, or data, that we hold is accurate and up to date, therefore Dun & Bradstreet runs a number of processes to validate the data we hold.

The first is to perform telephone connectivity check to ensure the telephone numbers we have listed against businesses are still active. This process involves calling the number and allowing it to ring for 15 seconds, if answered an automated message is left advising the subject that this was a verification call and not a sales or marketing call.

The second is to call businesses to validate their company data held on our files.  In most cases we are able to speak to the business direct to confirm/update their company details, but if this was not possible, we will attempt to call back at another time.

The above processes are compliant with Privacy and Electronic Communications Regulations. These regulations impose rules that anyone who conducts direct marketing must follow, particularly, preventing unsolicited live direct marketing calls to individuals, sole traders or businesses subscribing to the Telephone Preference Services (TPS/CTPS).

If you wish to know more, then please make use of the various contact methods listed on our "contact us" section by clicking here

 

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