Where do exported Global Family Trees get stored in DBAI?

  • Once logged in to DBAI, hover your mouse pointer over the 'My Portfolio' tab and it becomes a drop down menu.
  • Select the bottom option from the menu, titled 'Global Family Tree'.
  • A new window will open, detailing the date and time of your order and the reference you provided.
  • Under the 'Order Reference' heading, your file will be ready to collect. Order reference will look like: WOW1231546484 (example).
  • Click on the order reference (e.g WOW1231546484) and a window will open asking you if you wish to open or save the file. It will open into an Excel worksheet.

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