How do I order credit information on businesses via DBAI?

DBAI enables you to order and download credit information. Containing commerial information on businesses in over 200 countries, the D&B database can be searched at any time by using the Business Search section in the left hand navigation bar.

  • Select the country within which the organisation is based from the alphabetical 'country list' at the top of the search bar.
  • Fill in the search fields with the information available to you (or click the Advanced Search bar - this enables you to define your search with additional criteria e.g. street, postcode & telephone number).
  • The 'Clear' button will delete any information you have entered and will return the search bar to its default settings.
  • Once you have entered your criteria, click on the 'Submit' button to start your search.
  • You will then be taken to the 'Search Result' screen where you can select the business you are looking for.
  • Once you have selected the relevant business, please click on the business name and you will be taken to the product order screen.
  • If the business you are looking for does not appear on the search results screen, you can use the left hand navigation bar to search again.
    Alternatively, you can request an investigation by clicking on the link displayed at the end of the search results list.


Tip: Searches by D-U-N-S Number or Company Reg. Number will provide the most accurate search results.

Tip: When you search on a phone number, all digits need to be entered without hyphens, dots or spaces.

Product Order Screen

  • On the product order screen the following details will appear at the top of the page to enable you to check that you have selected the correct business from the 'Search Result' screen:
    • Business name
    • D-U-N-S® Number
    • VAT number/Registration Number
    • Activitiy
    • D-U-N-S® of Parent company
    • Date of latest accounts filed
    • Date of latest accounts available
    • Number of payment experiences


  • Up to this point, you will not be charged. Units will only be charged from your account when you have selected the report of your choice and clicked on the "Order" button.

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