- Click the 'Forgot Password' link from the Login screen. The Forgot Your Password screen displays.
- Enter the email address associated with your account.
- Click Send Instructions. An email will be sent with a link to reset your password.
- Enter your email address and password from the email you received.
- Enter your desired new password into the Set a New Password field and click Confirm.
NOTE: Your Password must be a minimum of eight characters and include four character types: lower case, upper case, numbers, and special characters.
- Click Forgot Password.